Conversations that convert.
Reach customers where they already chat. Send rich WhatsApp campaigns — images, buttons and quick replies — and turn broadcasts into two-way conversations.
WhatsApp, without the busywork.
WhatsApp is the world's most-used messaging app, and the open rates show it. With Candly you compose approved template messages, drop in media and interactive buttons, and send to a targeted segment — all from the same visual flow you use for every other channel.
- Rich templates. Images, documents, video and up to three tappable buttons per message.
- Two-way replies. Customers can answer, and their replies route straight into your flow logic.
- Quality-safe sending. Built-in throughput and quality management on AlterEgo AI WhatsApp Business Platform.
- Click tracking. Track button taps and link clicks with branded short links.
What you can do with WhatsApp
From the first hello to the repeat purchase, WhatsApp covers the whole customer relationship — promotional and conversational.
- Conversational commerce. Let customers browse, choose and check out without ever leaving the chat.
- Customer support. Resolve questions two-way with media, quick replies and full history.
- Promotional messages. Send rich offers with images, carousels and tappable buttons.
- Order & delivery updates. Proactive notifications customers can reply to in a tap.
- Back-in-stock alerts. Tell shoppers the moment a sold-out favourite returns.
- OTP & verification. Deliver one-time codes over a channel people already trust.
Ready-made, ready to send
Pick a proven layout and make it yours in a couple of clicks — every template drops straight into a flow.
One channel is good. Ten is unstoppable.
Chain WhatsApp with any other channel in the same flow — with automatic fallback when a message goes unread.
Send your first WhatsApp campaign today.
Free to start, no credit card. Build a flow, pick your audience, and hit go.