💬 Conversational AI

Chatbots that actually help.

Build AI chatbots that answer questions, qualify leads and complete orders across every channel — and hand off to a human the moment it matters.

What it does

Conversational AI, the Candly way.

Candly's Conversational AI turns your channels two-way. Drag together a bot that understands what customers mean, pulls answers from your content, and keeps the conversation moving — then passes the baton to a live agent with full context when the moment calls for a human.

  • No-code bot builder. Compose conversations visually — no scripts, no engineers.
  • Real understanding. Intent and entity detection so the bot gets what people mean.
  • Every channel. One bot serves WhatsApp, web chat, SMS and more.
  • Seamless handoff. Escalate to a human with the whole conversation attached.
Bot · Concierge
Understands“Where’s my order?”
AnswerPulled from order data
ActionSent tracking link
HandoffNone needed ✓
● resolved by bot
Put it to work

Ways teams use it

FAQ assistant

Deflect repetitive questions with instant, accurate answers.

🎯

Lead qualifier

Ask the right questions and route hot leads to sales.

🛒

Order helper

Track orders, take payments and upsell in chat.

All one platform

Better with the rest of Candly

Every part of the platform shares the same data, channels and dashboard. Mix and match what you need.

Bring Conversational AI into your stack.

Start free, no credit card. It plugs into the same flows, data and dashboard you already use.