Voice channel

When it has to be heard.

Some messages land better as a voice. Trigger automated calls, text-to-speech alerts and voice OTP as a step in any flow — or as a last-resort fallback.

Why Voice on Candly

Voice, without the busywork.

Voice cuts through where text gets ignored — urgent alerts, appointment confirmations, secure one-time codes. Candly lets you add automated voice calls with text-to-speech and simple IVR menus to any campaign.

  • Text-to-speech. Type your script; Candly voices it in dozens of languages.
  • Voice OTP. Deliver one-time codes by call when SMS can't get through.
  • Simple IVR. Let recipients press 1 to confirm, 2 to reschedule, and branch the flow.
  • Last-resort fallback. Reach customers by call when every other channel fails.
📞 Incoming call · Candly
“Hi Maya, this is a reminder about your fitting tomorrow at 3pm. Press 1 to confirm, 2 to reschedule.”
Use cases

What you can do with Voice

When it has to be heard, voice delivers — from secure codes to critical alerts to self-service menus.

  • Voice OTP & authentication. Deliver one-time codes by call when SMS can't get through.
  • Alerts & notifications. Critical, time-sensitive alerts spoken aloud.
  • IVR self-service. Let callers resolve things themselves with a keypad menu.
  • Appointment confirmations. Press-1-to-confirm calls that slash no-shows.
  • Click-to-call. Connect customers to the right agent instantly.
  • Number masking. Protect both parties' privacy in marketplace calls.
Start from a template

Ready-made, ready to send

Pick a proven layout and make it yours in a couple of clicks — every template drops straight into a flow.

Template
☎ “Your fitting is tomorrow at 3pm. Press 1 to confirm, 2 to reschedule.”
Appointment confirm Reminder
Template
☎ “Your verification code is 4 8 1 9 2 0. I’ll repeat that…”
Voice OTP Security
Template
☎ “This is an important alert about your account. Please stay on the line.”
Critical alert Alert
Template
☎ “We’ve saved 20% for you. Press 1 to hear today’s offer.”
Win-back call Lifecycle
Better together

One channel is good. Ten is unstoppable.

Chain Voice with any other channel in the same flow — with automatic fallback when a message goes unread.

Send your first Voice campaign today.

Free to start, no credit card. Build a flow, pick your audience, and hit go.