M Messenger channel

Slide into the inbox they check most.

Reach customers in Facebook Messenger with rich cards, quick replies and buttons — and keep the conversation going long after the first tap.

Why Messenger on Candly

Messenger, built into the flow.

Messenger keeps your brand a tap away inside the app people open all day. With Candly you send rich message templates, buttons and media to people who've opted in, and route their replies straight into automated flows.

  • Rich message tags. Cards, images and quick-reply buttons in every send.
  • Opted-in reach. Message people who started a chat or clicked through to Messenger.
  • Two-way automation. Replies flow into chatbots and live agents alike.
  • Sponsored sends. Re-engage past contacts with targeted broadcasts.
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Use cases

What you can do with Messenger

From the first hello to the repeat purchase, Messenger covers the whole relationship — promotional and conversational.

  • Welcome & onboarding. Greet new contacts and set expectations instantly.
  • Cart recovery. Nudge shoppers who left something behind.
  • Order updates. Proactive notifications people can reply to.
  • Customer support. Resolve questions two-way with full history.
  • Product discovery. Help customers find the right thing in chat.
  • Re-engagement. Win back quiet contacts with a timely message.
Start from a template

Ready-made, ready to send

Pick a proven layout and make it yours in a couple of clicks — every template drops straight into a flow.

F Template
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Flash sale Promo
A Template
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Abandoned cart Recovery
O Template
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W Template
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Better together

One channel is good. Ten is unstoppable.

Chain Messenger with any other channel in the same flow — with automatic fallback when a message goes unread.

Send your first Messenger campaign today.

Free to start, no credit card. Build a flow, pick your audience, and hit go.